CN recognizes that employees' personal problems may result in inadequate job performance, absenteeism, impaired health, and the possibility of imperiled safety for themselves, other employees or the general public. The Company wants employees to seek help when confronted by life situation difficulties and to offer the appropriate help to resolve such problems through the Company's Employee and Family Assistance Program (EFAP).

The EFAP is available to any active employee or family member covered by the benefits plan of CN or its subsidiaries in Canada. Owner/Operators and their dependents are also eligible. Employees on layoff and subject to recall, or on medical, maternity/parental or other approved leave, may still receive EFAP help.

Employees who are dismissed for alcohol and drug violations (other than for illegal acts) may be covered as are their families. In such cases, please contact efapadmin@cn.ca.

Confidentiality is the cornerstone of EFAP.

How to Contact EFAP Services:

Employees can access EFAP by various methods, such as downloading My EAP App on a device, EFAP services on EPortal or by phoning 1-800-268-5211. They can also access online via Morneau Shepell Online Services.

Often when we are dealing with life's problems, what we need is information. This is now easier with the addition of a link to the web site of our service provider Morneau Shepell. Accessing this link will connect you to information and other web sites dealing with a number of subjects.

Visit Morneau Shepell Online Services and browse as a guest or enter your company name "Canadian National" and create your own user name and password to register your account.

Resources for taking care of you!

Public Health Nurse: A registered nurse at the community health department is able to provide you with the following free and confidential services:

• Testing for all STIs (sexually transmitted infections)

• Pregnancy testing and pregnancy options

• Sexual health counselling

• Information and following up on STIs and birth control

• Free condoms and contraceptive samples

• GARDASIL vaccine

Book an Appointment: 780-852-6627 or visit the hospital at 518 Robson St.

NEED TO SEE A DOC? Make an appointment, bring your healthcare card and show up early. Cottage Medical Clinic is open Monday-Friday 0830-1630.

Call: 780-852-4866

Crisis

• Distress Line: 1-877-303-2642

• Kids Help Line: 1-800-668-6868

• Seton General Hospital: 1-780-852-4421

• RCMP: 1-780-852-4421

Addictions (free/confidential service provided by Alberta Health Services)

• Local Addictions Counselling (Ryan) - 1-780-852-6706

• Alcoholics Anonymous: 1-780-852-8824

Counselling

• AHS Mental Health Services: 1-844-817-5009

Health and Wellness

• Community Outreach Services (Provides free confidential, non-judgemental support services): 1-780-852-2100

• Health Link (health questions): 811 or 1-866-408-5465

• Alberta Health Care: 310-0000, then 780-427-1432

Support Services

• Child and Youth Services: 310-0000, then 780-865-8321

• Alberta Income Support: 1-877-644-9992

• Alberta Emergency Financial Assistance: 1-866-644-5135

• 24hr Debt Distress Line: 1-800-463-3328

FOOD AND CLOTHING

• Jasper Food Bank: Anglican Church (jasperfoodbank@gmail.com)

• United Church Thrift Shop: on Geikie and Hazel Street. Mon-Wed 1900-2100, or Thurs 1300-1500.